Save with an annual contract!
For the most advanced support teams
per user / month
→ Free trial
All Professional features plus:
  • Video Chat, Chat with Browser & Screen Sharing, and Documents
  • Business process automation (BPMN)
  • AI-based Guided Mode
  • Supervisor Rules
  • Intelligent Data Extraction
  • AI-based suggestions
  • SSO with Google & SAML support
  • Mail Server
  • Intelligent Categories
  • Conversation Bot
  • Auto Topic Analysis
  • Knowledge - Content Versioning
  • Document Viewer
  • Case Task Templates
Enterprise Plus
For businesses that need maximum versatility
per user / month
→ Free trial
All Enterprise features plus:
  • Full Speed with AI's Full potential
  • Incident Approval
  • Approval Task Templates
  • Event Broker
All fees are excluding any taxes, levies, duties or similar governmental assessments of any nature, including but not limited to value-added, sales, use or withholding taxes, assessable by any local, state, provincial, federal or foreign jurisdiction (collectively, "Taxes").
* fileee Conversations is not included in the Swisscom ThinkOwl service. Can be purchased separately.

AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users

More than 200 seats?

Talk to us about a personalized offer if you have more than 200 agents in your service team. We will ensure an optimal offer that will meet all your requirements.

Get a custom offer

Add-ons optimize your customer experience 

Unleash even more customer support power

Looking to extend your reach even further? Consider communicating with customers via WhatsApp. Need more frequent AI training? Get on-demand training cycles. Or, if you are on an Enterprise plan, add the Event Broker, so that your agents can access and interact with data from your other applications.

Unleash CX power with Add-ons

Discover all excellent features of ThinkOwl.

30 days. For free.

Start free trial


Which plan is right for me?

To make it easy for you to decide how much ThinkOwl is right for your specific business needs. And did you know, our 30-day free trial allows you to fully experience ThinkOwl before you commit to a plan? Of course, you can always contact us for advice or with specific questions.

How does the free trial work?

During your 30-day free trial, you can explore ALL features of ThinkOwl without obligation. To buy a plan that's right for your business, simply choose a plan from your account — or get in touch with us. We will contact you as soon as possible.

How can I switch between the plans?

Switching between plans is easy. You can upgrade anytime. If you wish to downgrade, you can do so at the time of subscription renewal.

What are your billing cycles and payment options?

You can choose between monthly and annual billing. 

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